Ollie & Vince represents a perfect balance of sustainability, functionality, and design that you won't find elsewhere. Unlike traditional premium brands that prioritize softness but ignore environmental impact, or eco-brands that compromise on experience, our 3-ply bamboo toilet paper delivers exceptional performance while maintaining our commitment to the planet. We've also reimagined the entire experience—from our individually wrapped rolls in decorative paper to our distinctive color palette that moves beyond typical "eco" aesthetics. Every aspect is thoughtfully designed to enhance your space rather than be hidden away, proving that sustainable choices can be the most complete ones.

Absolutely. Our 3-ply bamboo toilet paper is specifically engineered to deliver premium softness and strength that matches or exceeds what you'd expect from high-quality traditional options. The natural properties of bamboo fibers create a toilet paper that's not only incredibly soft to the touch but also remarkably strong and absorbent. Many customers tell us they can't believe it's sustainable because the experience is so luxurious. We've worked meticulously to ensure you don't have to choose between comfort and conscience.

We selected bamboo after extensive research because it represents the optimal balance of sustainability and quality. Bamboo matures in just three years (compared to decades for trees) while producing 30% more oxygen than equivalent tree masses. It requires no pesticides, minimal water, and regrows from its own roots without replanting. Unlike recycled paper, which can only be processed a limited number of times before fibers become too short, bamboo provides consistently high-quality, virgin fibers that create a superior product without environmental compromise. It's nature's perfect example of harmonious design—renewable, responsible, and remarkably suitable for creating exceptional toilet paper.

Yes, we've eliminated plastic throughout our entire product experience. Each roll is individually wrapped in recycled paper rather than plastic film. Our outer boxes are made from certified recycled cardboard, and even our shipping materials are plastic-free, using recycled cardboard boxes, paper tape, and cornstarch-based protective elements when needed. We've carefully examined every component to ensure consistency with our environmental commitments. This plastic-free approach extends to our operations as well, making us proudly plastic negative—we remove more plastic from the environment than we generate.

Our subscription service is designed for convenience and flexibility. When selecting either our 12-roll or 24-roll box, you can choose the delivery frequency that works best for your household (we recommend every 6-7 weeks for a 12-roll box or every 3 months for a 24-roll box). You can easily manage your subscription through your account dashboard, where you can modify delivery dates, pause deliveries, change quantities, or cancel at any time with no penalties. We'll send a reminder email before each shipment, giving you time to make any adjustments. Our goal is to ensure you never run out while never sending more than you need.

We believe in tangible commitments backed by respected third-party verification. Our certifications include:
1. FSC (Forest Stewardship Council): Ensuring responsible bamboo sourcing and management
2. PeTA (People for the Ethical Treatment of Animals): Verifying our cruelty-free development processes
3. 1% for the Planet: Confirming our donation of 1% of annual sales to environmental causes
4. One Tree Planted: Guaranteeing one tree planted for every product sold
5. Plastic Negative: Certifying that we remove more plastic from the environment than we generate

Each certification represents a verifiable component of our environmental commitment rather than vague sustainability claims.

Our 24-roll box contains 8,640 sheets total (360 sheets per roll) and typically lasts about 3 months for a household of 2-3 people with average usage. For larger households of 4-5 people, the same box typically lasts about 2 months. Our 12-roll box (4,320 sheets total) lasts approximately 6-7 weeks for 2-3 people. Because our double sheets are designed for optimal efficiency, many customers find they use fewer sheets per visit compared to conventional brands, extending the life of each roll. These are general guidelines, of course, and your household's actual usage may vary.

Yes, our bamboo toilet paper is completely safe for all standard plumbing and septic systems. It's designed to break down readily in water, just like traditional toilet paper. In fact, bamboo fibers naturally decompose more efficiently than many hardwood fibers used in conventional toilet paper, making our product often better for older plumbing systems and septic tanks. Our toilet paper is certified biodegradable and septic-safe, so you can use it with complete confidence regardless of your home's plumbing configuration.

We challenged the conventional wisdom that less packaging is always more sustainable by thoughtfully redesigning what packaging can be. Our individual roll wrapping uses recycled paper that serves multiple purposes—protection, presentation, and ultimately, biodegradation. Unlike typical brands that use plastic film that persists for centuries, our paper wrapping breaks down naturally while enhancing the visual appeal of the product. This allows our toilet paper to be displayed rather than hidden, transforming a utilitarian product into an element of conscious home design. By creating packaging that serves both functional and aesthetic purposes without environmental harm, we've balanced multiple needs rather than sacrificing one for another.

We stand behind the quality of our products with a 100% satisfaction guarantee for first-time customers. If you're not completely satisfied with your first purchase for any reason, simply contact our customer care team within 30 days, and we'll provide a full refund—no questions asked and no need to return the product. We're confident you'll appreciate the perfect balance of sustainability, functionality, and design that Ollie & Vince delivers, but we want you to try it risk-free. For subscriptions, you can cancel at any time without penalty or commitment.