Privacy Policy

At Ollie & Vince, we believe in transparency and thoughtful stewardship—not just in our products, but in how we handle your information. This Privacy Policy outlines what information we collect and how we use it, maintaining the same balance of responsibility and care that defines our brand.

Our Commitment

This Privacy Policy applies to our online activities through ollieandvince.com and is valid for all visitors regarding information shared with or collected by our website. This policy does not apply to information collected offline or through other channels.

Your Consent

By using our website, you consent to this Privacy Policy and agree to its terms, reflecting the mutual respect that forms the foundation of our relationship.

Information We Collect

The personal information we request, and the reasons for requesting it, will always be made clear at the point of collection—a reflection of our commitment to transparency.

When you contact us directly, we may receive information such as your name, email address, phone number, message contents, and any other information you choose to provide.

When registering for an account or subscription, we may request contact information including name, address, email address, and telephone number to ensure your Ollie & Vince experience is as seamless as your product experience.

How We Use Your Information

We use collected information to:

  • Provide, operate, and maintain our thoughtfully designed website
  • Improve and personalize your digital experience
  • Understand how you engage with our content
  • Develop new products and features that balance form, function, and sustainability
  • Communicate with you directly about your orders, updates, and offerings
  • Send carefully crafted emails that reflect our brand values
  • Protect against fraudulent activity

Log Files

Ollie & Vince follows standard procedures for using log files, which record visitor activity. Information collected includes IP addresses, browser type, Internet Service Provider (ISP), timestamps, referring/exit pages, and click data. This information isn't linked to personally identifiable details and helps us analyze trends and improve site navigation.

Cookies

Like other premium websites, Ollie & Vince uses cookies to enhance your experience. These cookies store information about preferences and site activity to optimize your visit based on browser type and other information—always with your experience in mind.

Advertising Partners

You may consult our advertising partners' individual Privacy Policies for their specific practices. Third-party advertisers may use technologies like cookies that appear on ollieandvince.com and are sent directly to your browser. Ollie & Vince has no access to or control over these third-party cookies.

Third-Party Privacy Policies

Our Privacy Policy does not apply to other advertisers or websites. We recommend reviewing the respective Privacy Policies of any third-party services for more detailed information, including opt-out instructions.

You can disable cookies through your browser settings. Detailed information about cookie management can be found on your browser's website.

CCPA Privacy Rights

Under the California Consumer Privacy Act (CCPA), California consumers have the right to:

  • Request disclosure of personal data collected about them
  • Request deletion of their personal data
  • Opt out of the sale of their personal data

If you make a request, we'll respond within one month. To exercise these rights, please contact us at privacy@ollieandvince.com.

GDPR Data Protection Rights

We want to ensure you're fully aware of your data protection rights under the General Data Protection Regulation (GDPR). Every user is entitled to:

  • The right to access copies of your personal data
  • The right to request correction of inaccurate information
  • The right to request erasure of your personal data (under certain conditions)
  • The right to restrict processing of your personal data
  • The right to object to processing of your personal data
  • The right to data portability to another organization or directly to you

If you make a request, we'll respond within one month. To exercise these rights, please contact us at privacy@ollieandvince.com.

Children's Information

Protecting children online is a priority that aligns with our commitment to future generations. We encourage parents and guardians to observe and guide their children's online activities.

Ollie & Vince does not knowingly collect Personal Identifiable Information from children under 13. If you believe your child has provided such information on our website, please contact us immediately, and we'll promptly remove it from our records.

Last updated: March 2025